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Most unfair dismissal claims that succeed at the Fair Work Commission have one thing in common. The employer had a valid reason to let the person go. But they got the process wrong. That is the part that catches a lot of business owners off guard. You can have an employee who is genuinely underperforming, or who has done the wrong thing, and still lose a Fair Work claim if the way you handled it did not meet the standard of procedural fairness. With unfair dismissal applicati

If you run a business in Australia and you have employees, this article is for you. The Fair Work Commission is dealing with a problem it has never faced before. Artificial intelligence tools, particularly ChatGPT and similar platforms, are being used by employees and former employees to draft and lodge workplace claims at a pace that is overwhelming the system. And it is having a real, measurable impact on employers. This is not a future problem. It is happening right now. A

Introduction In Australia, the relationship between employers and unions plays a crucial role in maintaining a fair and balanced work...

To understand how to manage risk we must first understand the difference between a “hazard” and a “risk”. So, what is the difference...

I want you to imagine the following scenario happened in your own business. And as you read, I want you to consider how you would react...

Below is a lesson I learned in an underground bunker on an Air Force Base. Over a number of years and hundreds of interactions with...